Pursuing Account Manager roles in SaaS and B2B services. Archetype: Farmer — relationship retention and account growth.
Four short, unscripted videos — the closest thing to meeting Marcus before you meet him.
Specific, measurable, and grounded in real experience — not filler.
| Stage | Focus | What success looks like |
|---|---|---|
| Days 1–30 | [ Onboarding focus — e.g. learn the book of business, shadow senior AM, master the product ] | [ KPI — e.g. 100% account familiarity, first client check-in calls completed ] |
| Days 31–60 | [ Ramp focus — e.g. own renewal conversations, identify upsell opportunities ] | [ KPI — e.g. first upsell pitched, retention rate holding steady ] |
| Days 61–90 | [ Full ownership focus — e.g. independently manage full book ] | [ KPI — e.g. specific revenue or retention target hit ] |